Customer Service

Sunday: 12 pm – 4 pm
Monday – Friday: 8 am – 9 pm
Saturday: 9 am – 1 pm
Holiday hours may vary.

800-228-5481
RFS-CustomerService@pfgc.com

Black River Produce

449 River Street
North Springfield, Vermont 05150

July-4 Holiday Hours
No deliveries, Thursday 7.04.24

Customer service holiday phone hours:
Wednesday, July 3: 9 am – 4 pm
Thursday, July 4: 4 pm – 9 pm

Remember you can also place online orders 24×7 at your convenience for delivery on your next available delivery day on or after July 5, 2024.

Online Ordering Support | Tracs Direct

Current users of Tracs Direct online ordering system, sign in here.

If you are already a Black River Produce customer and would like to request a Tracs Direct username and password, please sign up on the Tracs Direct registration page.

If you have a technical question about your online ordering account, please contact
rfs-ttracssupport@pfgc.com.

TRACS

Get in touch!

Relationships are at the heart of everything we do, whether we are speaking with one of our customers or working with a vendor. Please submit the form below so we can forward your inquiry to the correct department.

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Deal Flyers

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Sign up to receive Harvest Highlights foodservice deal flyer (twice monthly) and/or our Daily Deal flyer.
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Credits & Returns

For current customers with questions regarding a credit or a return, please send an email to our credits team at RFS-brp_credits@pfgc.com and attach photos of the product in question and your reason for requesting the credit.


Automatic Payment System | Performance Pay

Our online payments solution is accessible via mobile or desktop. Spend less time paying bills and more time building your business.